News & Media

CSE Announces End of Distributor Agreement

August 22, 2012

For over forty years, CSE has focused its products and services on miner's safety, which includes the support of mine rescue organizations, and CSE will continue to do so for years to come. As part of its ongoing business development process, CSE Corporation is focusing its full resources toward its core product development and manufacturing of self-contained, self-rescuers, gas detection devices, and effective training program development and support.

In support of this strategy, CSE will end its distributor relationship with Draeger, effectively immediately but including 30-day transition period. Throughout our 12-year relationship with Draeger, our two companies have enjoyed a solid working partnership. This decision is what's best for the continued success of CSE and not as a result of any issue with our partner, in any way.

Customer service is paramount to CSE and as part of this transition process, our sales managers are equipped to address any questions or concerns you may have about this announcement. For existing orders, CSE will support you through this transition until those tasks have been completed. For new orders after today, August 22, 2012, or pending estimates, CSE customer service will direct you to the appropriate personnel counterparts at Draeger.

As always, if customers have specific questions about our processes, we encourage you to reach out to CSE customer service. To reach customer service, please call 800-245-2224.